Integration of an AI-Powered Feedback System for Formative Assessment at the Open University Malaysia

Authors

DOI:

https://doi.org/10.56059/jl4d.v12i3.1880

Keywords:

AI-generated feedback, formative assessment, Open and Distance Learning (ODL)

Abstract

This study explores the integration of an AI-powered feedback system within Open University Malaysia’s assessment ecosystem to enhance formative assessment in Open and Distance Learning (ODL). Implemented across 12 first-semester courses, the system provided timely, personalised, and constructive feedback on student assignments. Findings from student surveys indicated high satisfaction and intention to reuse the system. The results underscore the system’s effectiveness in supporting self-regulated learning and reducing instructors’ workload, marking a significant innovation in digital assessment practices.

Author Biographies

Nantha Kumar Subramaniam, Open University Malaysia (OUM)

Nantha Kumar Subramaniam is an academic at the Open University Malaysia (OUM) with over 20 years of experience in computing, specialising in intelligent learning systems, natural language processing, and computer science education. He previously served as Adviser for Technology-Enabled Learning at the Commonwealth of Learning (COL), Canada, and completed a prestigious leadership development program in Japan. Nantha has received numerous awards for his contributions to digital education, including the Best E-Learning Product at the International University Carnival on E-Learning (IUCEL) 2021 and multiple Gold Medals at thenAsian Association of Open Universities (AAOU) conferences for innovations in adaptive and intelligent learning systems. He is currently serving as the Dean of the Faculty of Computing and Analytics at OUM, where he continues to lead initiatives in AI-driven learning, digital innovation, and open and distance education. Email: nanthakumar@oum.edu.my (https://orcid.org/0000-0002-5870-5949) 

Santhi Raghavan, Open University Malaysia (OUM)

Santhi Raghavan is a Professor specialising in business studies, training management, organisational management, human resource management, and open and distance education, playing a pivotal role in enhancing the learner experience and technology at Open University Malaysia (OUM). Since joining OUM in 2001 as a tutor, she has held various key leadership roles and currently serves as Vice President/Deputy Vice Chancellor (Learner Experience & Technology). She has conducted postgraduate courses internationally, fostering collaborations in countries such as Bahrain, Yemen, Indonesia, Sri Lanka, and Vietnam, and, in 2024, she was invited as a Visiting Professor to the Arab Open University, Kuwait. Email: santhi@oum.edu.my (https://orcid.org/0009-0009-3364-2513) 

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Published

2025-11-18

How to Cite

Subramaniam, N. K., & Raghavan, S. (2025). Integration of an AI-Powered Feedback System for Formative Assessment at the Open University Malaysia. Journal of Learning for Development, 12(3), 636–644. https://doi.org/10.56059/jl4d.v12i3.1880

Issue

Vol. 12 No. 3 (2025): ISSUE 3

Section

Reports from the Field

License

Copyright (c) 2025 Nantha Kumar Subramaniam, Santhi Raghavan

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Received 2025-01-26
Accepted 2025-09-14
Published 2025-11-18